Add Record Add Record | Suggest Update | Print Version (New Window)
Notes
Public Comments Canada Post labour disruption: the Ontario Works cheques were mailed as usual. Clients who do not receive their payments should contact their Case Manager. Any cheques produced after June 28th will be held for pick up at the local office and will be contacted by phone.
Description and Services
Description (Service) Financial Assistance 
Monthly allowance based on family size, housing costs and income * monthly drug benefit card 
 
Employment program offers temporary financial assistance for basic needs and accommodation * Employment and Participation Benefits– cover costs related to starting a job or placement or education * Families with Children -- child care start-up costs 
 
Employment Assistance 
Clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children 
 
Community Participation -- volunteer placements * job search programs -- based on individual’s skills, experience and circumstances * employment placement -- job matching service * basic education -- basic adult upgrading * high school upgrading * literacy and basic skills * job skills training -- development of skills for specific jobs * on-the-job training * supports to self-employment -- referrals to self-employment programs 
 
Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment 
 
Discretionary and supplemental Mandatory Benefits – may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials * programs may vary by City or Municipality, and may be available to non-Ontario Works recipients upon income assessment 
 
Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users 
 
Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance 
 
Important Information about Ontario Works Cheques due to Canada Post Work Disruption, Jun and Jul 2016 
 
* Ontario Works Recipients who receive their cheques through direct deposit will continue to do so. Direct deposit statements, Ontario Drug Benefits cards and Dental cards will be mailed out after the work disruption. If prescriptions or dental services are needed, contact you Caseworker. 
 
* As of July 5, any recipients who receive their cheques by mail and have not yet picked them up can do should call their Caseworker to inquire on their distribution centre. Before attending a distribution centre, please call 1-800-808-2268 
 
* Landlords who normally receive a cheque by mail can pick them up at the nearest distribution site 
 
* All recipients are required to report income and other changes
Hours Mon-Fri 8 am-4 pm
Areas Served Leeds and Grenville United Counties
Eligibility Ages: 16 year(s) and up 
 
Youth and adults 18 years and over in financial need * employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, assets and living expenses * Learning, Earning and Parenting (LEAP) parents 16-21 years * Employment Resource Centre is open to all
Application To apply for Ontario Works, call or visit www.ontario.ca/socialassistance
Languages English ; French
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Housing Expense Assistance ; Job Information ; Job Search Resource Centres ; Medical Expense Assistance ; Parenting Skills Classes ~ Teenage Parents ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-342-3840 ext 2129
Toll Free Phone 1-800-267-8146
TTY Phone Toll free 1-800-539-8685
Fax 613-342-8908
E-Mail alison.tutak@uclg.on.ca
Website www.leedsgrenville.com
Primary Contact Kimberly Little, Manager, Integrated Program Delivery; Phone: 613-342-3840 ext 2385
Primary Executive Alison Tutak, Director, Community and Social Services; Phone: 613-342-3840 ext 2305
Names
Alternate Name Ontario Works, Leeds and Grenville ; OW
Former Name Leeds and Grenville. Community and Social Services (23 Jun 2009) ; Leeds and Grenville. United Counties of (14 Apr 2007)
Legal Name United Counties of Leeds and Grenville, Community and Social Services Division, Integrated Program Delivery Department
Location & Accessibility
Located In Community Brockville
Address & Map
25 Central Ave W, Suite 200
Brockville, ON K6V 4N6
 
View Google Map
Intersection Central Ave W and Stewart Blvd
Accessibility Fully Accessible
Bus Route Notes Brockville Transit Transit map * Stop times and locations
Parking Free parking
Other Details
Funding Regional / Municipal ; Provincial
Resources Website
Accreditation No

Community Information Centre of Ottawa INFO-Line 2-1-1 or 613-241-4636 (613-241-INFO) : answers to your questions 24 hours a day, 7 days a week

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.

The Community Information Centre of Ottawa (CIC) holds the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit the CIC as the source on each copy of any information that originates from this site. Please contact us for permission to use the information for any purpose other than those outlined here.