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Description and Services
Description (Service) Financial assistance and employment supports including training and skills development, academic upgrading and work placements

Financial Assistance

Monthly allowance based on family size, housing costs and income * monthly drug benefit card * other services include:

Employment and Participation benefits -- cover costs related to starting a job or placement or education * Families with Children -- child care start-up costs, basic dental care for children * Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance

Clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation -- volunteer placements * Job Search Programs -- based on individual’s skills, experience and circumstances * Employment Placement -- job matching service * Basic Education -- basic adult upgrading * high school upgrading * literacy and basic skills * Job Skills Training -- development of skills for specific jobs * on-the-job training * Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment

Other services:

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Hours Mon-Fri 8 am-12 noon, 1 pm-4 pm
Areas Served Brockville ; Gananoque ; Leeds and Grenville United Counties ; Prescott
Eligibility Ages: 16 year(s) and up 
Youth and adults 16 years and older in financial need, and employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment * financial need is determined by a review of income, assets and living expenses * Learning, Earning and Parenting (LEAP) -- parents 16-21 years
Application To apply for Ontario Works, call 1-800-770-2170 ext 2129 * visit
Languages English
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Housing Expense Assistance ; Job Information ; Medical Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Teen Expectant/New Parent Assistance ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-382-8220
Toll Free Phone Gananoque 1-866-880-8284 * Brockville 1-800-267-8146
Fax 613-382-7599
Primary Contact Kimberly Little, Manager of Integrated Program Delivery; Phone: 613-342-3840 ext 2385
Primary Executive Alison Tutak, Director, Human Services
Alternate Name Ontario Works, Gananoque (Leeds & Grenville) ; OW
Former Name Leeds and Grenville. Community and Social Services
Location & Accessibility
Located In Community Gananoque
Address & Map
375 Williams St S, Suite 100
Gananoque, ON K7G 1T2
Google Map
Intersection William St S and Elizabeth Dr
Accessibility Fully Accessible
Parking Free parking
Other Details
Funding Regional / Municipal - United Counties of Leeds and Grenville ; Provincial - Ministry of Community and Social Services
Accreditation No