Leeds and Grenville. Human Services

Site: Brockville - Central Ave

Service: Ontario Works

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Record #: KGN1246 Last Full Update: 29 Jul 2014
Legal NameUnited Counties of Leeds and Grenville, Human Services Division, Integrated Program Delivery Department
Alternate NameOntario Works, Leeds and Grenville ; OW
Location & Accessibility
Located In CommunityBrockville
Address & Map
25 Central Ave W, Suite 200
Brockville, ON K6V 4N6
Google Map
IntersectionCentral Ave W and Stewart Blvd
AccessibilityFully Accessible
ParkingFree parking
Contact Information
Office Phone613-342-3840 ext 2129
Toll Free Phone1-800-267-8146
TDD/TTY PhoneToll free 1-800-539-8685
Primary ContactKimberly Little, Manager, Integrated Program Delivery; Phone: 613-342-3840 ext 2385
Primary ExecutiveAlison Tutak, Director, Human Services; Phone: 613-342-3840 ext 2305
Description & Services
DescriptionFinancial Assistance 
Monthly allowance based on family size, housing costs and income * monthly drug benefit card 
Employment program offers temporary financial assistance for basic needs and accommodation * Employment and Participation Benefits– cover costs related to starting a job or placement or education * Families with Children -- child care start-up costs, basic dental care for children 
Employment Assistance 
Clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children 
Community Participation -- volunteer placements * job search programs -- based on individual’s skills, experience and circumstances * employment placement -- job matching service * basic education -- basic adult upgrading * high school upgrading * literacy and basic skills * job skills training -- development of skills for specific jobs * on-the-job training * supports to self-employment -- referrals to self-employment programs 
Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment 
Discretionary and supplemental Mandatory Benefits – may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials * programs may vary by City or Municipality, and may be available to non-Ontario Works recipients upon income assessment 
Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users 
Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
HoursMon-Fri 8 am-4 pm
Areas ServedLeeds and Grenville United Counties
EligibilityAges: 16 year(s) and up 
Youth and adults 18 years and over in financial need * employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, assets and living expenses * Learning, Earning and Parenting (LEAP) parents 16-21 years * Employment Resource Centre is open to all
ApplicationTo apply for Ontario Works, call or visit www.ontario.ca/socialassistance
Languages of ServiceEnglish ; French
Other Details
Legal Status(20) Regional Government
FundingRegional / Municipal ; Provincial